State Farm® Insurance Agent Derrick Morrow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Y H
February 6, 2025
5
out of
5
rating by Y H
"Lisa from Derrick Morrow agency is an expert when it comes to customer service and customer satisfaction. She puts herself in the customer's shoes and treat each question and concern with the utmost respect and attention. I brought up multiple questions and concerns, and each time she would do her due diligence to research and provide the best response/solution. She avoid the "guess answers". I feel valued and Lisa has gained my trust with any insurance need that I have and may also have in the future."
We responded:
"Thank you for sharing your experience! I'm delighted to know that Lisa's dedication to customer service and satisfaction has made such a positive impact. Her commitment to thoroughly addressing your questions and concerns truly reflects our values. We're grateful for your trust and are here to assist with any insurance needs you may have."
hardy Sales
February 3, 2025
5
out of
5
rating by hardy Sales
"I have been with Derrick Morrow State Farm for over 30 years. I’m sure this tells you how much I respect them and appreciate all that they do for me. If you’re looking for any kind of insurance, this should be your first and last stop!"
We responded:
"Thank you so much for your loyalty and support over the past 30 years! We're incredibly grateful for your business with our insurance office. It's wonderful to know that our efforts have made a positive impact on your experience. If you ever need anything or have questions, we're here to help!"
Van Mitchell
January 31, 2025
5
out of
5
rating by Van Mitchell
"Derrick Morrow State Farm is the best!!! I have been with State Farm for over 30 years. State Farm have assisted me with claims. They are reliable and dependable. Thank You for serving my family insurance needs over all these years."
We responded:
"Thank you so much for your incredible loyalty over the past 30 years, Van! We’re honored to have been able to assist you and your family with your insurance needs throughout the years. It’s always our goal to be reliable and dependable, and we’re thrilled to hear that we've met your expectations. We truly appreciate your trust and look forward to continuing to serve you in the future!"
Mary Beth
January 31, 2025
5
out of
5
rating by Mary Beth
"Derrick Morrow and his staff are always friendly and available to help. Every time I have reached out to them I have gotten a resolution. They are knowledgeable and fast. Thank you Derrick for making things so easy."
We responded:
"Thank you, Mary Beth, for your wonderful feedback! I'm glad to hear that our team has been friendly and available whenever you needed assistance. It's great to know that we've been able to provide quick and knowledgeable resolutions for you. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
victor moreno
October 17, 2024
5
out of
5
rating by victor moreno
"Leisa was a great help explaining my life policy. She answer all my questions and made sure I had the proper coverage. Ask for Leisa, she’s a great help! 🙌🏼🙌🏼"
We responded:
"Victor, thank you for sharing your experience! I'm glad to hear that Leisa was able to assist you with your life policy and answer all your questions. We appreciate your recommendation and are grateful to have Leisa on our team. If you need any further assistance, feel free to reach out anytime. - Derrick Morrow - State Farm Insurance Agent, Smyrna, GA"
Brentwood Smith
June 18, 2024
5
out of
5
rating by Brentwood Smith
"When purchasing a new vehicle they worked with me during non office hours to get the required documents to make that happen. They offered this and were very helpful in making this happen."
We responded:
"Thank you, Brentwood, for sharing your positive experience with us! We're pleased that we could assist you outside of regular hours to facilitate your new vehicle purchase. Our team is dedicated to providing helpful and efficient service to meet your insurance needs. Feel free to reach out for any future assistance! - Derrick Morrow - State Farm Insurance Agent, Smyrna, GA"
Joan Ares
March 7, 2024
5
out of
5
rating by Joan Ares
"Derrick been my agent over 10 years, awesome staff, rapid response very recommended!!! ask for Pedro!!!!"
We responded:
"Hi Joan, we are thrilled to hear about your positive experience with our amazing staff, especially Pedro! We greatly appreciate your recommendation and loyalty over the past 10 years. Thank you for recognizing our rapid response and great customer service. We are here for you whenever you need us. - Derrick Morrow - State Farm Insurance Agent, Smyrna, GA"
Chandra Stephens-Albright
February 22, 2024
5
out of
5
rating by Chandra Stephens-Albright
"Derrick treats his clients like family, making sure they have what they need at every step of the way. There is no such thing as a problem when he is taking care of your claim."
We responded:
"Chandra, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Catherine Davis
January 10, 2024
5
out of
5
rating by Catherine Davis
"I relocated to the area last summer and had tons of questions. Megan was super patient and helpful and continues to provide excellent customer service. She’s knowledgeable and relatable and I feel better knowing she’s there to answer my (many) questions about different lines of coverage. Highly recommended!"
We responded:
"Hi, Catherine! Thank you for the praise for Megan! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Lucinda Housseini
December 13, 2023
5
out of
5
rating by Lucinda Housseini
"Turnaround time is Efficient and fast! They take their time to answer your questions."
We responded:
"Thank you for the kind review, Derrick. Please don't hesitate to reach out if you need anything!"
Rachel Gibbs
December 6, 2023
5
out of
5
rating by Rachel Gibbs
"Megan with my local Derrick Morrow State Farm office, provided me with fast, efficient , and seamless service! She truly made it hassle free for me to switch over to State Farm from my previous Insurance Company. Thank you Megan and the Derrick Morrow team!!!"
We responded:
"Thank you, Rachel, for your positive feedback and for acknowledging the excellent assistance provided by Megan. We greatly value your recognition of our team’s commitment to delivering outstanding service! Thank you for trusting us with your coverage needs."
Andrew Bluhm
December 1, 2023
5
out of
5
rating by Andrew Bluhm
"Megan was quick and very helpful! Pedro has helped me quite a bit with the last couple of problems I've needed his assistance with! Thanks!"
We responded:
"Andrew, we’re glad to hear how Megan and Pedro were able to help you with your coverage needs! They are a key part of our team, and we value your feedback on how well they were able to assist you."
Amanda White
November 27, 2023
5
out of
5
rating by Amanda White
"I didn’t know your insurance agent was supposed to proactively partner with you until I met Derrick and his team. For almost 15 years, this team has guided me on all my insurance needs for now and for the future. I’ve considered other providers, but Derrick goes above and beyond to support me. And for that, I’m grateful and loyal."
We responded:
"Amanda, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
Pam G
November 19, 2023
5
out of
5
rating by Pam G
"Derrick is very detailed in explaining insurance coverages and why they are needed. It may cost you a bit more for a peace of mind, but you get to ultimately decide. Definitely, great to work with."
We responded:
"Pam, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Jon Nguyen
November 17, 2023
5
out of
5
rating by Jon Nguyen
"The entire team at Derrick Morrow's agency is great! Super friendly and prompt customer service for the past 8 years I've been with them!"
We responded:
"Jon, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Matt Loughran
November 9, 2023
5
out of
5
rating by Matt Loughran
"Always very helpful."
We responded:
"Thank you for the amazing review, Matt!"
Robert Lohry
November 6, 2023
5
out of
5
rating by Robert Lohry
"I have been with Derrick for over 10 years now and i have never once been disappointed. Nor will I ever change agents. Keep up the great work and thank you for your amazing service."
We responded:
"We love seeing reviews like this, Robert! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Tara B
October 24, 2023
5
out of
5
rating by Tara B
"Great coverage, and very easy to get on the phone, which helps when you need them. Highly recommend!"
We responded:
"Thank you for the five stars, Tara! And thank you for trusting us with your insurance needs."
Kelli Fox
October 24, 2023
5
out of
5
rating by Kelli Fox
"Derrick has been my insurance agent for a least 20 years. I have always received top-notch service from him and his team! Megan Lewis has been particularly helpful!"
We responded:
"Kelli, thank you so much for sharing your wonderful experience with Megan and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Jim Morgan
October 5, 2023
5
out of
5
rating by Jim Morgan
"We have been with Derrick Morrow for many years and couldn't be happier. I highly recommend his office."
We responded:
"Jim, it is a joy working with you. Thank you for trusting us with your coverage needs!"
Ultraman Hi Ata
June 20, 2023
5
out of
5
rating by Ultraman Hi Ata
"Great Service for over 20 years! Matt Miles"
We responded:
"Thank you for the five-star rating! We’re honored to have you as a customer at our State Farm in Smyrna, GA."
Miti Patel
April 10, 2023
5
out of
5
rating by Miti Patel
"Thank you Megan for helping through entire process. You are phenomenal :)"
We responded:
"Miti, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
Katheryn Monroe
January 18, 2023
5
out of
5
rating by Katheryn Monroe
"Derrick Morrow has been my State Farm agent for over 20 years. Him and his team, throughout that time, has been nothing short of WONDERFUL! Super friendly, professional and always beyond helpful. I would never think of switching to another agency or insurance company. Megan assisted me with my latest call and she was absolutely AMAZING! This was my first time working with Megan, and she did not disappoint in the least. Kudos to Derrick and team…they truly are Like a Good Neighbor we all wish we had."
We responded:
"Katheryn, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Roy Sunshine
January 12, 2023
5
out of
5
rating by Roy Sunshine
"Great customer service provided by Megan!"
We responded:
"Roy, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. We care a lot about our customers."
Shoshanna Lewis
September 15, 2022
5
out of
5
rating by Shoshanna Lewis
"Derrick Morrow is an outstanding agent and exemplifies the meaning of customer service. We have been a client of Derrick for over 15 years. Helping out when things are going smooth, is easy. Recently, however, Derrick helped my husband and me to maneuver a complex claim situation. He did not stop until the claim was resolved to the expected level. He told me "I've got this. You don't need to worry about it and I'll be sure to keep you updated" and he did. I highly recommend Derrick for your personal lines coverages. Thank you Derrick!"
We responded:
"Thank you, Shoshanna, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"