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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Cherian

December 31, 2025

5  out of  5
rating by Joseph Cherian
"Been with Derreck for years.. Megan is great to work with. Awesome team and very helpful"
We responded:
"Thank you for your review, Joseph! I'm happy to hear that you've had such a positive experience with our team over the years. Megan and the rest of us are here to make sure you receive the best service possible. Let us know if there's anything else we can do for you!"
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Tiona Taylor

December 31, 2025

5  out of  5
rating by Tiona Taylor
"Derrick Morrow is the Best Agent I’ve ever met. His whole staff is amazing, especially Megan L. Thanks for such superior service!"
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Twinky X

December 30, 2025

5  out of  5
rating by Twinky X
"Megan handled my call and was wonderful. I love the way she spoke with me as a friend and not an agent. It made me comfortable. She even let me know that SF offered other services that are cheaper than what I currently pay - and she did this without the guilty pushing. I'm glad she called me back when she did. She made my concern less stressful and completed my inquiry in a timely manner."
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Katheryn Monroe

December 29, 2025

5  out of  5
rating by Katheryn Monroe
"Derrick Morrow has been my State Farm agent for over 30 years. Him and his team, throughout that time, has been nothing short of WONDERFUL! Super friendly, professional and always beyond helpful. I would never think of switching to another agency or insurance company. Megan assisted me with adding my new vehicle to my insurance and she was absolutely AMAZING! This was my first time working with Megan, and she did not disappoint in the least. Kudos to Derrick and team…they truly are Like a Good Neighbor we all wish we had."
We responded:
"Katheryn, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Beverly Carmo

December 17, 2025

5  out of  5
rating by Beverly Carmo
"Very pleased with the service I received."
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A. B.

December 9, 2025

4  out of  5
rating by A. B.
"I appreciate my account being updated today without any unnecessary hesitation."
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Kevin White

December 3, 2025

5  out of  5
rating by Kevin White
"It’s great to know that I have Megan that’s my account manager. Couldn’t ask for any better person."
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David OKelley

November 13, 2025

5  out of  5
rating by David OKelley
"Always very helpful and polite"
We responded:
"Thank you, David! I'm happy to know you find our team helpful and polite. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Chris Powell

November 13, 2025

5  out of  5
rating by Chris Powell
"Quick and easy process Staff was very helpful and was understanding to my needs .I will refer others to them. Thanks"
We responded:
"Chris, thank you for your feedback! I'm happy to hear that you found the process quick and easy and that our team was helpful and understanding. We appreciate your referrals and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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AMPARO JARAMILLO

November 8, 2025

5  out of  5
rating by AMPARO JARAMILLO
"Whenever I call for any reason, they answer very quickly and efficiently. It's a very efficient and friendly team."
We responded:
"Thank you, Amparo! I'm happy to know that our team is providing quick and efficient service whenever you call. We always aim to be friendly and helpful. Let us know if there's anything else we can assist you with!"
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S Roeback

November 7, 2025

5  out of  5
rating by S Roeback
"Megan is very helpful and made everything simple and quick!"
We responded:
"Thank you! I'm happy to hear that Megan was able to assist you efficiently. We strive to make your experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
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June Riddick

October 8, 2025

5  out of  5
rating by June Riddick
"Received premier customer service, from Ms. Megan."
We responded:
"June, thank you for your wonderful feedback! I'm happy to hear that Megan provided you with exceptional service. Our team is dedicated to delivering top-notch experiences, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
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Beatriz Dunning

September 19, 2025

5  out of  5
rating by Beatriz Dunning
"Megan provided excellent service. She showed her knowledge and was very polite."
We responded:
"Thank you, Beatriz! I'm happy to hear that Megan delivered excellent service and impressed you with her knowledge and politeness. Our team is dedicated to providing top-notch service, and it's great to know Megan exemplified that. If you ever need anything else, feel free to reach out!"
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Richard Alexander

August 29, 2025

5  out of  5
rating by Richard Alexander
"Awesome service, respond quick fast and efficient. Great service all the way around."
We responded:
"Thank you, Richard! I'm happy to know you appreciated our quick and efficient service. Your satisfaction is important to us, and we're always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Ceci

August 14, 2025

5  out of  5
rating by Ceci
"Have been my agency for some time now. Always receive the best of service anytime I have to interact with the ladies in the office. Everyone is very professional."
We responded:
"Ceci, thank you for your wonderful feedback! I'm happy to know that our team has consistently provided you with professional service. We appreciate your continued trust in us. If there's anything else we can assist you with, just let us know!"
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Saad Ahmed

August 13, 2025

5  out of  5
rating by Saad Ahmed
"Meghan did a great job understanding my issue and went above and beyond in resolving it. I really appreciate the empathy and willingness to help as my situation was unique."
We responded:
"Thank you, Saad! I'm happy to hear that Meghan was able to assist you with empathy and dedication. We strive to provide personalized support for each unique situation. If you need anything else, feel free to reach out!"
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Irayda Barrera

August 11, 2025

5  out of  5
rating by Irayda Barrera
"Leisa is the best! Shes very knowledgeable and pleasant to speak with."
We responded:
"Thank you, Irayda! I'm happy to hear that Leisa provided you with such knowledgeable and pleasant service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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Darius Harris

August 11, 2025

5  out of  5
rating by Darius Harris
"Hello, I would like to give Ms.Leisa a huge shoutout for her excellent customer service when she provided me a quote on my cars and home. She was swift and did her due diligence to provide me the best quote possible and I left very pleased. She rocks!"
We responded:
"Thank you, Darius! I'm delighted to hear that Leisa provided you with such excellent service and that you were satisfied with your quote. She truly is a valuable part of our team! If you have any more questions or need further assistance, feel free to reach out."
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Eva Chamale

August 11, 2025

5  out of  5
rating by Eva Chamale
"Lisa es muy amable y lo atiende muy bien es una persona muy eficiente"
We responded:
"¡Gracias, Eva! Me alegra saber que Lisa te atendió de manera tan eficiente y amable. Nos esforzamos por brindar un excelente servicio a todos nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Let’s just talk with Victoria

August 10, 2025

5  out of  5
rating by Let’s just talk with Victoria
"Megan was great. From getting quote to make sure we got the best price for our bundle. She is the best insurance agent I dealt with… I 100 recommend her."
We responded:
"Thank you, Victoria! I'm happy to hear that Megan provided you with excellent service and helped you find the best price for your bundle. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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Chandler G

August 6, 2025

5  out of  5
rating by Chandler G
"Megan is the best ! She took care of our needs quickly and efficiently!"
We responded:
"Chandler, thank you for your fantastic feedback! I'm happy to hear that Megan was able to assist you quickly and efficiently. We appreciate your support and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
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George Lestage

August 4, 2025

5  out of  5
rating by George Lestage
"I had a great experience with Derrick. From start to finish, everything was handled professionally and efficiently. The staff was friendly, attentive, and went above and beyond to make sure I was satisfied. I highly recommend Derrick to anyone looking for reliable and top-notch service. Thank you again for your outstanding support."
We responded:
"Thank you, George! I'm happy to hear that you had such a positive experience with our team. We strive to provide professional and efficient service, and it's wonderful to know we met your expectations. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Hazel B

July 26, 2025

5  out of  5
rating by Hazel B
"I've had an amazing experience with my Derrick Morrow’s team. Always providing top-tier service, helpful, informative and genuinely cares about making sure I understand my coverage. Whether it's answering questions or helping with policy updates, the service is consistently excellent. Highly recommend!"
We responded:
"Thank you for your review, Hazel! I'm happy to hear that you've had such a positive experience with our team. We strive to provide helpful and informative service, and it's great to know we’re meeting your expectations. If you ever have more questions or need assistance with your policy, feel free to reach out. Thanks for recommending us!"
Profile photo of Joe Thomas

Joe Thomas

July 24, 2025

5  out of  5
rating by Joe Thomas
"Professional, patient, knowledgeable. Listened to my questions and solved my problems!"
We responded:
"Thank you for your review, Joe! I'm happy to know that you found our service professional and knowledgeable. Listening to your questions and solving your problems is what we're here for. Let us know if there's anything else we can assist you with!"
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Kevin White

July 18, 2025

5  out of  5
rating by Kevin White
"I really appreciate the effort that Megan gives overseeing my account."
We responded:
"Thank you for your review, Kevin! I'm happy to hear that Megan's efforts in managing your account have been appreciated. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"